FAQ

A: Most orders ship within 1-2 business days, and standard shipping arrives within 5-7 business days.

You'll get an email tracking link as soon as your order leaves our facility.

At Jesusrocks, we are committed to providing our customers with high-quality products and exceptional service. To ensure your satisfaction and peace of mind, we offer comprehensive warranties on all our products. Each warranty covers specific aspects such as manufacturing defects, material faults, and workmanship issues. Typically, our warranties last for one year from the date of purchase, but this may vary depending on the specific product. For full details on what is covered by our warranties, and to understand any terms and conditions that may apply, we encourage you to visit our Warranties page on our website or contact our customer service team directly. Our goal is to ensure that you have a positive experience with our products and to address any issues promptly and effectively.

Yes-within 14 days of delivery if the item is unused and in its original condition. Personalized items (like engraving) may not be eligible, so please check the item listing.

A: At this time we don't offer custom engraving or design changes, but we're always adding exciting pieces! Check back soon or sign up for updates to be the first to know.

A: Each piece is hand-crafted with care using quality materials-like copper or sterling silver-with prayerful intention and love poured into each design.

A: We ship from the U.S. via USPS. Flat-rate shipping is $3 for standard delivery items 2 or less and $5 for 2-4 items. Free shipping applies on orders over $75.

A: Yes! Each order can be gift-wrapped with a handwritten note-just add your message at checkout. It makes a perfect faith-filled gift ready to give.

A: Sterling silver may naturally tarnish over time, especially when exposed to moisture or air. To keep it shining:

• Store it in a dry, airtight bag or jewelry box

• Avoid wearing it in water or while applying lotions/ pertume

• Use a silver polishing cloth to gently clean and restore shine

A: Copper develops a natural patina over time - some people love the antique look! But if you want to restore the bright copper glow:

• Gently clean with lemon juice and baking soda, or use a jewelry polishing cloth

• Rinse and dry thoroughly

• Store in a cool, dry place to minimize oxidation